PPF Claim closure is not getting initiated in teller login with an error “this work class is not permitted"

After updating date of death in CIF, closure menu, HCAAC should be invoked only by Supervisor. Same can be verified by another supervisor after system generated withdrawal tran ID is posted and verified. This activity should be performed by HOs only where there are more than one Supervisor. Therefore PPF claim closure is to be done at HO only