SB ACCOUNT CLOSURE

1.Invoke HCAAC menu
2.Function - Close
3.Enter the A/C number
4.Select the transaction type as Cash/Transfer
5.Click on GO(F4)
6.Go through A/C information and Closure tabs
7.Enter the appropriate closure reason code in Closure tab
8.Click on SUBMIT(F10)
9.Verify the closure in supervisor login using the same menu

Note: Closure fails if any of the following occurs
1.Any interest credit accounts linked to the SB Account
Solution: Close the Interest credit a/c and then close the SB A/C on the next day

2.SB A/c and the linked interest credit a/c are closed on the same day
Solution: Close the Interest credit a/c and then close the SB A/C on the next day

3.If the SB A/C status is silent
Solution: Revive the SB A/C using CASBAM menu and verify the same in supervisor login. Then close the SB account

4.If the SB account modification is pending for verification
Solution: Verify the modificaton in supervisor login using CASBAM menu

5.If the CIF of SB A/C is pending for modification verification
Solution: Verify the CIF using CMRC menu in supervisor login